FAQ about Custom orders
Here are some commonly asked questions:
Q: How do I customized my sign?
Answer: On every product page, you will see a "Custom Order Info" box. Here you can type in the details for the sign, the lettering and colors you would like. For example, for a coordinate sign, you can type in the coordinates or address to be converted.
Q: How do I select the size?
Answer: Below the custom order info box, there is a selection for the size. Most signs have at least 4 different sizes to choose from. If you need a size not listed, please contact us. For a full list of sizes, please check the following page: Sign Sizes
Q: Will the sign last outdoors?
Answer: The signs are poly coated, but not guaranteed to last any particular time outdoors. It is recommended to have the sign at least partially covered and additional poly coats may be needed in the future. When you order, you can request more additional poly to be applied for free.
Q: Where are these made?
Answer: In a small shop located in Tennessee.
Q: How long will it take to get my order?
Answer: It depends on the quantity ordered, the size of the signs and time of year. But the average delivery would be between 5-11 days for most orders. Around holidays, you can expect a longer fulfillment time.
Q: Do you offer expedited shipping?
Answer: The fastest shipping method available will be used. If you need the sign by a particular date, please include that in the order notes (Custom Order Info Box).
Q: Do you have color samples?
Answer: Yes. On every page, you will see a link to the "Color sample sheet". This sheet displays color options that you can refer to in the order notes.
Q: Can I have this shipped directly to the recipient as a gift with a note?
Answer: Yes. Please include the recipient's shipping address during checkout. Receipts are not added in the package, receipts are emailed instead. If you would like a gift note added, please include that in the custom order info box or send a message with the information.
Q: Do you offer wholesale pricing?
Answer: At this time, wholesale pricing is not specifically offered. However, quantity discounts are given. You can send a request anytime and a discount code will be given.
If you have any more questions or comments, please share that below. Thank you!